The new programme caters specifically to groups such as the specially-abled, pregnant women, senior citizens, mothers travelling with infants, and individuals with injuries
In a move aimed at improving accessibility and inclusivity in public transport, the Delhi Metro Rail Corporation (DMRC), in coordination with the Central Industrial Security Force (CISF), has launched a Priority Frisking programme across all metro stations in the Capital. The initiative is designed to provide faster and more convenient security screening for special category passengers, ensuring a smoother and less stressful commuting experience for those who may require additional assistance.
The new programme caters specifically to groups such as the specially-abled, pregnant women, senior citizens, mothers travelling with infants, and individuals with injuries. These passengers often face difficulties navigating crowded stations and enduring lengthy security checks. By offering expedited screening, the initiative seeks to reduce wait times, minimise physical strain, and support more equitable access to metro services.
Security screening remains a vital component of metro operations, yet the process can be time-consuming and challenging for vulnerable groups. The Priority Frisking initiative addresses these barriers by allowing eligible passengers to bypass regular queues and access dedicated assistance from trained CISF personnel. For the specially-abled, this could mean avoiding physically taxing waits; for pregnant women and mothers with infants, it ensures quicker passage and greater comfort; and for senior citizens and injured individuals, it offers a more considerate and efficient alternative to standard checks.
The implementation of the service at all stations reflects DMRC’s broader commitment to creating a passenger-centric transport environment. CISF staff have been trained to identify and support eligible passengers, guiding them to designated frisking lanes. Information campaigns are also underway to raise awareness about the service, encouraging those who qualify to make use of it.
With metro systems in India carrying millions of passengers daily, initiatives like Priority Frisking represent important steps towards inclusive urban mobility. By acknowledging the diverse needs of the commuting population, DMRC is not only enhancing accessibility but also setting a standard for thoughtful, user-focused transport infrastructure.
