New Multi-Disciplinary Teams and Fleet of Vehicles Established to Maintain City’s Vast CCTV Network and Biometric Infrastructure
The Hyderabad police have announced a major initiative to ensure the continuous, 24/7 functioning of the city’s extensive surveillance network, a move designed to drastically reduce camera downtime and enhance public safety.
The department has constituted multi-disciplinary teams equipped with cutting-edge tools and technology, tasked specifically with the maintenance and rapid repair of the city’s vast CCTV ecosystem and associated surveillance infrastructure.
Hyderabad Commissioner of Police, VC Sajjanar, confirmed the creation of the dedicated units. “They will carry out field visits and undertake repairs across the city’s network of CCTV and other surveillance assets. The aim is to reduce downtime and ensure that critical surveillance systems remain continuously operational,” Sajjanar said.
Network of Over Lakh Cameras
The city’s surveillance assets are considerable, encompassing:
16,000+ police-owned street surveillance cameras.
50,000+ community and privately contributed CCTV feeds linked to the police network.
Over 100,000 cameras installed under the ‘Nenu Saitam’ community initiative.
To manage this sprawling system, the police have introduced the Advanced City Surveillance Grid Management Protocol (ACSGMP). This protocol establishes an integrated, end-to-end strategy for the installation and maintenance of the surveillance systems.
Integrated Management & Dedicated Resources
The ACSGMP programme is underpinned by several specialised units, including a technology due diligence team, a dedicated camera support call centre, ‘EYES’ zone-based teams, a repair centre, and a data analytics team.
The benefits of this new, integrated protocol are expected to include:
Higher Assurance: Surveillance assets will remain functional for longer periods.
Significant Reduction in Downtime: Faster repair and maintenance times.
Better Incident Management: Data-driven planning will enhance response.
Cost Reduction: More efficient resource allocation.
Increased Community Participation: Greater corporate and public involvement in safety initiatives.
“The new integrated approach redefines the way CCTV infrastructure is maintained and leveraged for the benefit of public safety,” Sajjanar asserted.
Crucially, the police have allocated a dedicated fleet of vehicles to attend solely to CCTV-related issues, including 10 two-wheelers, 4 cars, and a specialised mechanised aerial ladder unit (crane), ensuring immediate access to assets located high above street level.