Security guards are more than just watchmen—they are society’s silent sentinels.
India’s security guards form a key part of the country’s safety framework. Deployed across residential societies, offices, banks, malls, and transport hubs, they manage daily protection duties. Despite this, their work is often undervalued and goes without recognition.
“We are often the first to act when something happens.”[Text Wrapping Break]— Khushi Ram, G4S Security Services
Long Hours, Low Pay, and Little Relief
The role involves long hours, limited rest, and exposure to extreme weather. Wages remain low in many cases, regardless of the growing responsibilities guards must shoulder.
Syed Imtiaz Haider, a guard at Checkmate Security Pvt Ltd, earns Rs 9,000 a month. “I tolerate heat, cold and rain. I continue working to support my family. Our struggles go unnoticed,” he says.
“There is no fixed duration for how long we must stand. It goes on for hours.”[Text Wrapping Break]— Vijender Singh, SIS India Ltd
Vigilance That Saves Lives
Acts of initiative and quick response are often part of a guard’s routine. Khushi Ram once stopped a car thief at a residential complex. Narendra Pandey, of Tops Security Ltd, prevented a child from being hit by a speeding car.
“If I had hesitated even for a second, the child could have lost his life.”[Text Wrapping Break]— Narendra Pandey, Tops Security Ltd
Respect Remains Elusive
Security guards often face verbal abuse, disrespect, and indifference. Abdul Ghafoor, a supervisor at Peregrine Guarding, describes a visitor turning aggressive when refused entry.[Text Wrapping Break]“Such incidents are common. We deal with them with no support,” he says.
“Educated people often look down upon security guards… but when there’s trouble, we are the first they call.”[Text Wrapping Break]— Vikram, Lancers India Pvt Ltd
A Job That’s Evolving With Technology
The role now includes operating AI-based surveillance systems, biometric access tools, and digital monitoring platforms. Guards are expected to be familiar with technology and alert to emerging risks.
Training initiatives by companies such as SIS India Ltd aim to develop both physical and digital skills in guards.
“Earlier it was just patrols. Now we manage alerts, scanners, and surveillance systems.”[Text Wrapping Break]— Rajesh Kumar, G4S Secure Solutions India
The Need for Policy Support
Despite being one of India’s largest employment sectors—around eight million strong—security guards are largely outside the protection of formal labour laws. Most lack benefits such as pensions, medical insurance, and regulated hours.
Suresh Mishra of the Private Security Industry Regulation Committee calls for clear policy: “It is time to introduce structured policies that train them well and provide financial security.”
“Security guards are an essential part of the safety ecosystem.”[Text Wrapping Break]— Suresh Mishra, Private Security Industry Regulation Committee
Recognition and Reform Must Follow
Security guards are present across all sectors, contributing to everyday safety. While some agencies lead improvements, the sector still lacks a unified approach to wages, training, and welfare.
Recognition of their role, improved regulation, and better working conditions are needed to build a motivated and stable workforce.
