It is theoretically possible to create frictionless access control systems using current technology. However, achieving such systems might involve trade-offs related to privacy, security levels, or cost. Emerging technologies show promise in addressing these concerns but may not be immediately accessible on a broad scale. The inevitability of frictionless access control exists, yet the timeline for its widespread adoption remains uncertain
Frictionless systems aim to provide seamless access to buildings, enhancing the user experience by eliminating the need for physical credentials. But how close are we to achieving true frictionless access control? In this article, we’ll explore the current state of frictionless access control and its challenges.
The desire for “non-touch” solutions due to the COVID-19 pandemic has accelerated the development of frictionless access control. Advanced technologies, such as facial recognition and smart or mobile credentials, are revolutionising the way users interact with access control systems. These technologies offer touch-less experiences while maintaining security. However, the effectiveness of true frictionless access depends on the speed and accuracy of these technologies, which has historically limited mass adoption.
The Reality: Frictionless Access Today
Frictionless access control is not an empty promise. It is the direction the access control industry, including HID, is heading. Mobile access, in particular, has already achieved a degree of frictionless to it. With mobile access, you can simply use your phone to gain entry by interacting with a Bluetooth or NFC reader. However, even with mobile access, there are compromises to consider in terms of security, privacy, and cost. Automatic door triggering based solely on smartphone proximity can lead to unintended access. Moreover, privacy concerns arise when biometric movement detection is employed. Though proof-of-concepts utilising ultra-wideband (UWB) technology and HID Mobile Access have shown promise, standardised implementation and device support are hindrances.The feasibility of frictionless access control depends on various factors, including its definition and specific use cases. Technologies such as mobile credentials and biometric authentication have made accessing areas more user-friendly, eliminating the need for physical credentials. However, achieving completely frictionless access to restricted areas still poses challenges. Advances in artificial intelligence, deep learning algorithms, and processing speed are necessary to accurately handle multiple individuals within a single frame and recognise moving individuals from a distance while respecting their privacy.
Balancing Convenience and Security
A well-designed access control system aims to strike a balance between convenience and security. It should ensure authorised access while allowing individuals to go about their daily lives without unnecessary barriers. In high-security or restricted settings, traditional access control methods may still be more suitable.
Frictionless access control is not just an empty promise but a reality that is evolving with advanced technologies. While progress has been made, challenges related to security, privacy, and standardisation need to be addressed for frictionless access control to become widespread. By finding the right balance between convenience and security, we can unlock the potential of frictionless access control systems in the future.
