The International Air Transport Association (IATA) highlights that errors in ground handling can lead to serious and costly outcomes, such as injuries, operational delays
The Directorate General of Civil Aviation (DGCA) has intensified its oversight of airport ground handling agencies to enhance safety and prevent incidents in the aviation sector. The DGCA has issued new regulations for ground handlers to standardize requirements and improve regulatory supervision.
Ground handling encompasses a range of tasks within airport terminals and on the airside, including passenger check-in, baggage handling, aircraft cabin cleaning, and pushback services. The new rules detail the training and competency requirements for ground personnel, who are essential for ensuring safe and efficient ground operations at airports. Ground handling agencies have been given six months to comply with these regulations.
The International Air Transport Association (IATA) highlights that errors in ground handling can lead to serious and costly outcomes, such as injuries, operational delays, and damage to aircraft and equipment. According to IATA’s global estimates, the annual cost of ground damage could rise to nearly $10 billion by 2035 if preventive measures are not taken.
In a statement, the DGCA emphasized that “the robust safety mechanism to be implemented prospectively by ground handling service providers would help in prevention and mitigation of ground incidents at the airport thereby enhancing the quality of services rendered in safety-sensitive functions.”
Murali Ramachandran, CEO of Celebi Aviation in India, welcomed the DGCA’s initiative to standardize services. He stated that the new rules require alignment of documentation, operational standard operating procedures (SOPs), training, equipment, and manpower for safe operations and to reduce incidents. “However, the requirements mentioned can be fulfilled by organized ground handlers. The smaller ones may face difficulties in complying with some of the requirements. The time-line for implementation may be increased a bit,” Ramachandran added.
Overall, the DGCA’s enhanced scrutiny and new regulations aim to improve safety and efficiency in ground handling operations at airports, ensuring a higher standard of service in the aviation industry.
