Once limited to high-security settings, home surveillance has become commonplace, with nanny cams and porch cameras allowing residents to monitor activity both inside and outside their homes
Homeowners looking to sell their property are being advised to disable surveillance cameras before showings, amid growing concerns that monitoring devices could deter buyers and hinder open communication during viewings.
Once limited to high-security settings, home surveillance has become commonplace, with nanny cams and porch cameras allowing residents to monitor activity both inside and outside their homes. While such devices offer convenience and peace of mind, experts warn that their presence during real estate transactions can have unintended consequences.
Realtor and columnist Richard Selzer says surveillance equipment can create an atmosphere of mistrust. “If people think they are being watched or recorded, they usually aren’t as forthcoming about their concerns,” he said. “If buyers don’t feel comfortable speaking frankly, it’s bad for everyone.”
Selzer warns that this discomfort may lead buyers to make assumptions—such as concerns about a faulty roof—without voicing them. “Had they raised it with their Realtor, they could have been shown the roof report and negotiated appropriately. Instead, they might walk away entirely,” he explained.
Beyond the practical impact on negotiations, sellers may also be tempted to eavesdrop on buyer commentary, including offhand remarks about interior decor or home organisation, which could spark unnecessary defensiveness.
Surveillance use also comes with legal responsibilities. Homeowners must display a clear notice if any part of the property is under video surveillance. If devices are installed but turned off, signage indicating this should still be present to inform visitors.
The laws around audio recording are more stringent. Under the Federal Wiretap Act and California’s two-party consent laws, it is illegal to record conversations without the explicit permission of all participants. Video cameras must also not be placed in areas where there is a “reasonable expectation of privacy”, such as bedrooms or bathrooms, even within the owner’s home.
Selzer also noted growing unease over the vulnerability of popular smart devices like Alexa or Google Home. “It may be a myth,” he said, “but I heard of a situation where a friend received a voice recording of everything a family had just been talking about.”
In the context of selling property, he recommends turning off such devices altogether during showings. “Give people their privacy and you’ll be fine,” he said. For buyers, Selzer suggests jotting down questions to raise after the visit, if they are uncomfortable speaking openly.
